Terms of Service

Last updated: September 7, 2026

Welcome to ASISTEACH. By accessing or using our platform, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use ASISTEACH.

1. Description of the Service

ASISTEACH is a platform for language teachers and schools that combines AI-powered lesson generation with a teaching CRM. The service includes student management, AI lesson and homework generation, vocabulary tracking, scheduling, billing, and team management features.

2. Your Account

To use ASISTEACH, you must create an account with accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

You must be at least 18 years old to create an account. If you use ASISTEACH on behalf of a language school or organization, you confirm that you have the authority to bind that entity to these Terms.

3. Acceptable Use

You agree not to:

  • Use the platform for any unlawful purpose
  • Upload or transmit harmful, offensive, or infringing content
  • Attempt to gain unauthorized access to any part of the platform
  • Reverse engineer, decompile, or disassemble any part of the service
  • Use automated tools to scrape or extract data from the platform
  • Interfere with or disrupt the service or its infrastructure
  • Resell or redistribute access to the platform without our consent

4. Your Data and Content

You retain ownership of all data you enter into ASISTEACH, including student profiles, lesson notes, vocabulary lists, and any other content you create. You grant us a limited license to use this data solely to provide and improve the ASISTEACH service.

You are responsible for ensuring you have the appropriate rights and consents to store information about your students on our platform, particularly for students who are minors.

4a. Data Processing for Schools & Organizations

If you use ASISTEACH on behalf of a language school or organization, and you enter personal data about students, teachers, or other individuals ("Personal Data") for whom your school or organization is responsible, the following applies:

  • Your school or organization is the "data controller" of that Personal Data — you determine why and how it is collected.
  • ASISTEACH is the "data processor" — we process that Personal Data only on your documented instructions, and only to provide the ASISTEACH service.
  • Our Data Processing Addendum ("DPA") forms part of these Terms and governs our processing of Personal Data on your behalf, including our obligations around security, sub-processors, breach notification, and data deletion at the end of our relationship.
  • You confirm that you have the legal right to share this Personal Data with ASISTEACH, including, where applicable, appropriate consent from parents or guardians of student users who are minors.

5. AI-Generated Content

ASISTEACH uses artificial intelligence to generate lessons, exercises, homework, and other educational materials. While we strive for accuracy and quality, AI-generated content is provided "as-is" and may contain errors or inaccuracies. You are responsible for reviewing all generated content before using it with your students.

You may freely use, modify, and distribute AI-generated content created through your use of ASISTEACH for your teaching purposes.

6. Pricing and Payment

Some features of ASISTEACH may require a paid subscription. Pricing, billing cycles, and plan details are displayed on our pricing page. We reserve the right to change pricing with reasonable notice. If you do not agree with price changes, you may cancel your subscription before the next billing cycle.

Refunds are handled on a case-by-case basis. Contact us at hello@asisteach.eu for refund requests.

7. Service Availability

We aim to keep ASISTEACH available at all times, but we do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify you of planned downtime.

8. Termination

You may delete your account at any time. We may suspend or terminate your account if you violate these Terms or if we reasonably believe your use of the platform is harmful to other users or to our service.

Upon termination, your right to use the platform ceases immediately. We will retain your data for 30 days after account deletion, after which it will be permanently removed, unless retention is required by law.

9. Limitation of Liability

To the maximum extent permitted by law, ASISTEACH and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability for any claim related to the service is limited to the amount you paid us in the 12 months preceding the claim.

10. Disclaimer of Warranties

ASISTEACH is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the service will meet your specific requirements, that AI-generated content will be error-free, or that the platform will be available without interruption.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or through a notice on the platform. Your continued use of ASISTEACH after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Spain, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of ASISTEACH shall be resolved through good-faith negotiation first, and if necessary, through the competent courts of Barcelona, Spain.

13. Contact Us

If you have any questions about these Terms, please contact us at:
hello@asisteach.eu